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ITS Student Resources

Information Technology Services (ITS), offers students enrolled at Swarthmore College many resources, including a walk-in Help Desk, training workshops, short-term equipment loans, and more.

While not a comprehensive list, the following information should serve as a guide for:

General Student Resources

These resources are available to most students currently enrolled at Swarthmore College.

Getting personal assistance

  • Visit the ITS Help Desk, located on the lower level of Beardsley Hall (room 110). Walk-in service hours are Monday-Friday, 9am-4pm, or call 610-328-8513 (campus phones use extension 4357).
  • Sign up for an in-person ITS training session.

Online help & resources

Wireless Internet

Swarthmore community members, visitors from Haverford and Bryn Mawr Colleges, and other members of eduroam-enabled institutions should use eduroamthe College's authenticated wireless network. If you are currently enrolled in a Swarthmore College course and have not yet received your account information, please contact the Registrar's Office

Public Computing

Printing

  • Students may print from public computing areas and residence halls. There is no charge for printing from these locations, but we ask students to refrain from printing multiple copies or wasting paper.
  • If the printer needs paper or toner, notify the RA in charge of Dorm Supply, listed on a poster by the printer.
  • If the printer malfunctions, either submit an ITS Help Request, or contact the ITS Help Desk (personally owned phones call 610-328-8513, on-campus phones dial extension 4357).
  • Large print jobs such as multi-copy color printing, binding, and posters for student organizations should be referred to Print Services.

Security

  • Never send your password to someone through email, or a link attached to an email. ITS will never ask for your password in an email message. Only people trying to steal your account information will ask you for your password in an email message. If you get an email pretending to be from us, or someone else that asks for account login information (username and password), you should forward it to phishing@swarthmore.edu.
  • Swarthmore College uses Duo Two-Factor Authentication to provide increased security for your account. Duo Authentication is required for your Swarthmore email, G Suite, Moodle logins, and more. Learn more about Duo Two-Factor Authentication.

Passwords

mySwarthmore

mySwarthmore is Swarthmore College’s self-service portal used to provide students access to course information, grade information, schedules, timesheets, and more.

Equipment loans

Hardware repair

  • ITS does not have the resources to perform hardware repairs on personally-owned computers, only Swarthmore-purchased computers. For all other computers, ITS will do its best to support and troubleshoot software related problems.
  • Submit an ITS Help Request or visit the ITS Help Desk, located in Beardsley Hall, during walk-in hours.

 

New & Returning Swarthmore Students

  • If you’re arriving on campus for the first time, visit the New Students site managed by the Dean’s Office.
  • Move-in day support: IT Student Associates (ITSAs) will be circulating through the dorms from 9am - 12pm, as well Shane Lounge in Parrish Hall and in Residence Hall lounges.  Additional help can be found at the Help Desk in the lower level of Beardsley Hall (room 110).
  • During Orientation Week: See the Orientation Schedule for details.

Getting a Swarthmore Account

Personally-owned computers and devices

Courses

Student Employment

 

Tri-co Students enrolled in Swarthmore courses

This information is relevant to students from Bryn Mawr and Haverford who are enrolled in courses taught at Swarthmore College.

Getting a Swarthmore account (Tri-co Students)

 

Graduating Students

Congratulations! Learn how you can back up email, files, and other data currently hosted on College resources as you prepare for graduation.