Enhanced Wayfinding and Assistance for People with Visual Disabilities
We provide all community members and visitors with access to Aira, a live, human-to-human remote assistance service. Highly-skilled, professional Agents provide Explorers (the term for Aira users) with on-demand assistance with both visual navigation and digital access. Aira is available 24 hours a day, 365 days a year. From in-class support to campus living, Aira helps to ensure access for blind and low-vision community members and visitors. For more information, contact Susan Smythe and visit Aira's website.
How to Use Aira
First, download the Aira app from either the Apple App Store or Google Play Store. After installing the Aira app, you will need to create a guest account. Be sure to enable location services for the Aira app. You'll be able to use the Aira app anywhere on campus by tapping the call button located in the center of the screen to connect with an agent at no charge.