Our Assessment Plan is based upon our Mission + Values + Goals and shaped by our Strategic Plan and an annual Institutional Effectiveness Report for the College. We choose to assess goals for each cycle through a variety of methods that address each area of our core functions:
- Services + Spaces
- Collections + Discovery
- Student Learning
The MISO Survey addresses all six Library Goals
MISO: Measuring Information Service Outcomes
Swarthmore College Libraries participate in the MISO Survey every three years, keeping the survey questions as similar as possible each time in order to build longitudinal data and to learn of any trends in how our constituents experience and view our services. Read more about the 2016 Survey, what questions we are asking of our 2019 data, what we hope to learn and what we plan to do about it!
The Library Internship Program reflects values that speak to both Goal 2 (student research skills) and Goal 6: Foster a culture that emphasizes excellence and continual learning
Library Internship Assessment: The Swarthmore College Libraries Internship began in 2003 as a multi-institutional Andrew W. Mellon Foundation $1.5 million grant to address diversity in the library profession and recruitment at the undergraduate level. Due to the original success of the program, Swarthmore College Libraries have continued to sponsor the internship with student employment funds since 2010. As the program approached its fifteen year anniversary, we examined our original goals:
- To address the shortage of professional librarians due to retirement
- To recruit talented undergraduates early in the hiring pipeline
- To broaden the racial and ethnic composition of the library profession so that it can better serve increasingly diverse populations
Learn more about the Library Internship Assessment in this White Paper [PDF]
Goal 3: Improve discovery of and access to the full scholarly record
We continued efforts to routinize usability testing in order to inform changes to our online library catalog, Tripod, which is shared by the Tri-College Consortium of Bryn Mawr, Haverford and Swarthmore Colleges. In this assessment cycle, usability results and analytics provided evidence that we should continue to offer access to our full discovery knowledge base via the "Articles" search tab, in favor of providing a more highly curated collection of electronic resources.
To address Library Goal 2: Ensure that students develop and apply critical research skills
Assessment in Action (AiA): We conducted a rubric based evaluation by close analysis of the literature review section in ten senior theses from the Sociology and Anthropology Department. Additionally, we evaluated three entire group projects from a course in the Education Department, Educating Emergent Bilinguals.
In out study, students found and cited a variety of sources but struggled with how to use them. We found that individual students scored well on different combinations of skills; some students cited consistently but struggled to contextualize their sources, others vice-versa. Our assessment highlighted potential zones of intervention in which more students seemed to face challenges, such as contextualizing evidence and maintaining an independent voice while discussing ideas from outside sources.
As a result, we'll adjust library instruction to more intentionally emphasize research as a process of exploration and building rather than an accumulation of sources. We will also explore strategies to better understand student facility with research based writing.