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Technical Support Associate (Summer)

Technical Support - Computer Replacement Team (Summer)

Title: Computer Replacement Team Associate (summer)
Department: Support Services
Reports to: Student Associate Supervisor & Project Lead
Classification: Category III pay rate

ITS is now accepting applications for Summer 2018.  Application period ends at midnight, March 17th.

Overview

If you are a current Swarthmore College student looking for a summer job where you can gain valuable professional experience in the field of technology, we are accepting applications for Computer Replacement Team Associates (RTAs).  RSAs are primarily responsible for faculty, staff, and public area computer upgrades - including: computer pick-up and delivery, Mac and Windows image deployment, data preservation, data transfer, and client relations.

Benefits

  • Develop skills that are highly valued in the job market: technical support, customer service, problem solving, and team work
  • Work in a fun, active, and supportive team environment
  • Contribute your ideas on improving IT services

Duties 

Upgrade faculty/staff computers as part of the college computer replacement project. This includes new computer setup, data migration, hardware/software installation, troubleshooting, and inventory management.

Requirements 

To be successful in this position you should possess:

  • Good interpersonal skills and the desire to deliver excellent service as a representative of ITS
  • A strong interest in technology and the ability to learn new skills
  • The ability to troubleshoot hardware and software problems
  • A working knowledge of Mac OS 10.8 or Higher and Windows OS 7 and Higher
  • The ability to lift and carry equipment weighing 20-50 lbs
  • The ability to work independently and as part of a team
  • The ability to work during the full scheduled time period

ATTENTION TO DETAIL AND DEPENDABILITY IS A MUST

To apply complete our online application!