Crashplan for Windows

Crashplan Windows TaskbarOnce the Crashplan software is installed on your computer, you will see the Crashplan icon and status indicators in your Windows task bar.

You do not need to do anything to maintain the software or initiate the backup process. However, you may wish to recover files (or previous versions of files) or check the status of your computer's backup.



Crashplan for Windows FAQ

What is backed up?

Crashplan is configured to back up files in your Users folders, including your Desktop, Documents, and Downloads folder and other subfolders. In addition, Crashplan will back up the user folder of any individual that logs into your PC.

How do I to recover a file or folder?

Crashplan Windows Recovery
  1. Launch the Crashplan Application:

    The Crashplan application may take a few minutes to open, so please be patient.

    Within the Crashplan application:

    • chose Restore.
    • Check the box to Show deleted files.
  2. Find the file or folder to recover:
    • Either Search for a file name or browse to the folder or file you want to restore. If there are multiple versions of a file, you will see different dates indicating when each version was backed up.
    • Deleted files will show up as greyed-out with the Recycling Bin icon.
    • Check the box next to the file or folder and version number you want to restore.
  3. Where the file is restored:

    Crashplan will restore files to the same location they were backed up from, or you can choose to restore to another folder by clicking the blue text under ‘Restore’. If another version of the file already exists in that location, the restored file will be named original1.filename.

    Once you are satisfied with these options, click Restore.

How do I check the Status of my computer's backup?

Crashplan Windows TaskbarRoll your mouse over the Crashplan application icon from the task bar. The status bar should tell you when your next backup will run.

To view a more detailed backup report, open the Crashplan application. Under Backup you can view the directories that are set to backup. Under the Destinations section, Cloud tab you can see the size of your backup.