CrashPlan Installation

How to install CrashPlan on your workstation.

Swarthmore College's Backup Solution - CrashPlan

 
CrashPlan Installation Process:
 
  • Please download the appropriate version of CrashPlan software from the following links provided below  
    Once downloaded, install CrashPlan.  The installation process may take anywhere between 2-10 minutes.  
  • After installation it may require an update and for you to sign in again. 
Here are the links to download CrashPlan:
 
 
*Unsure on operating system?  Please call the Help Desk*
 
  • Once the CrashPlan software is installed:
  • Locate and open the CrashPlan application.

 

To Locate on a PC: Click on the start button and simply type “Crash” in the search. Then click on the CrashPlan icon.

 

To Locate on a Mac: Click on Applications and locate Crashplan. Or search in the Spotlight in the upper right corner.  
 
Launch Crashplan
(note: CrashPlan looks identical on Mac and PC)

 

When Crashplan opens.

 

Select the option: Existing user

 

The primary user of the computer will need to log into Crashplan with their Swarthmore network credentials. (Without the @swarthmore.edu at the end)

 

 

 

During the setup, If under your Username and Password requires a Server as an option please enter the following below for the server:

 

Once Logged in click on: Start Backup. 
(note: if it starts automatically to i2 cloud that is ok)

  

Please continue to save any critical files onto Google Drive (College-related) and/or an external drive (personal files) until we confirm that your CrashPlan backup is running smoothly.
 
For Frequently asked Questions and many "how to's" can be answered at the link below:
 
 
Any additional questions or concerns please call or email:
 
Information Technology Services
Help Desk
110 Beardsley Hall
On campus: x4357
Off campus: 610-328-8513
Walk-in hours: 9am to 4pm Monday to Friday
Visit us on the web: http://www.swarthmore.edu/its

 

OR

Oliver Hollocher-Small
Technical Support Specialist
610.957.6300
 
 
ITS would never ask you for your password.