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Frequently Asked Questions

 

What is an E-Bill?

An E-Bill is an online student account bill that displays the same information as traditional paper billing statements, with no postal delays. Our e-billing and payment portal provides email notification when a new e-bill is available and gives authorized users access to view e-billing statements and make online payments. The service provides convenient access from any computer with an Internet connection. Information is secure and confidential and the E-Bills can be viewed only by the student and any people to whom the student grants authorized access.

How do I invite an Authorized User?

An authorized user is a person you have invited to access your account to make payments. You can invite up to 10 authorized users by clicking the Invite User link on the My Profile page in our e-billing and payment portal. In the Authorized Users section, you can view the user’s names, email addresses, and the status of their invitations (Accepted, Canceled, or Expired). If an invitation has expired, you can click the Resend icon to send the invitation again. Authorized users can change their own passwords. This option is available under the Profile with their username. Click the Change Password link, enter the current password, and then enter the new password twice

Parents/Authorized Users with an existing E-Bill account may login to Authorized User E-Bill to view or pay bills.

Students must  grant access for a family member or other third party to pay your bill on your behalf, you must invite them as an Authorized User login to Student E-Bill . If you are already an Authorized User, you may login to Authorized User E-Bill after you register for an account.

How do I create an Authorized User account?

To access our new e-billing and payment portal, your student must invite you to set up a new account. While student account and contact information automatically transferred to the new portal, access for any parent, guardian, or other user currently authorized in our current Swarthmore College e-billing system will not automatically transfer over into the new e-billing and payment portal. We have contacted Swarthmore students and alerted them to the portal’s launch, and informed them they must invite any authorized users they would like to have access to their e-billing account.

Creating a New Account

  1. Once your student has logged into the new payment portal and sent a new user invitation, you should receive an email inviting you to create an account. 

  2. The email will come from the address swarthmore@officialpayments.com. If you do not see it in your inbox, check your spam folder.

  3. Click the hyperlink in the email and follow the instructions.

How do I view a bill or make a payment?

Students automatically have access to their personal account. They may view or pay their e-bill by logging into MySwarthmore, selecting E-Bill Account Menu, then selecting E-Bill View/Pay. They may also login to the e-billing and payment portal directly.

Parents/Authorized Users with an existing account may login to Authorized User E-Bill  to view or pay e-bills.

 How do I make a payment to my student account?

Electronic Check

Make a payment directly from a personal checking/savings account drawn on a U.S. bank without having to mail a check. There is no charge to pay by e-check.

Credit Card

Swarthmore College has contracted with a third party service that enables you to make your payment using your Master Card, Discover or American Express charge card(s). This service is provided by Official Payments, Inc., which charges a 2.60% transaction fee on payments. Please have your Swarthmore student identification number with you at the time of your payment.

Check or Money Order

Checks or money orders should be made payable to "Swarthmore College," Please indicate your Swarthmore student identification number on your payment and mail it, along with a copy of your bill, to: Swarthmore College, P.O. Box 821288, Philadelphia, PA 19182-1288, or you may make your payment in person at Swarthmore's Student Accounts Office, Parrish Hall 131W.

International Payments

Swarthmore College has contracted with PayMyTuition for international tuition payments. PayMyTuition allows you to select from several payment options, and offers competitive currency exchange rates with a price match guarantee. You can safely pay your Swarthmore account balance from any country and any bank, track your payments easily, and receive email confirmation of your payment.Learn more about the Paymytuition.com.

Swarthmore College Payment Plan

Program enrollment takes place each semester and depending on when you enroll there are three duration options available. The first installment payment (plus a $35 application fee) is due at the time of enrollment. For more information or to enroll, visit the following link: Swarthmore College Payment Plan.

When and how do I receive my E-Bill?

Students and any additional users authorized by the student, will receive a email message indicating that the E-Bill is available to view and to pay. These messages will be sent once a month, in any month in which there is a balance on the student's account. Users can either click the link to E-Bill provided in the email message, or they can login at www.swarthmore.edu/E-Bill.

May I print a copy of my E-Bill?

 Yes, an E-Bill can be printed as you would any document on your computer. 

Will I continue to receive paper bills?

 Paper bills will continue to be mailed as we transition to E-Billing. At a later date, a notification will be sent letting you know when this transition period will be ending.

What if I have a question that is not addressed here?

If you should have any other questions, please contact:

  • Linda Weindel, Student Accounts Manager, via telephone at (610) 328-8396, via email at lweinde1@swarthmore.edu or in person in the Student Accounts Office, Parrish 131W.
  • Maria McBride, Student Accounts Assistant, via telephone at (610) 328-8394, via email at mmcbrid1@swarthmore.edu or in person in the Student Accounts Office, Parrish 131W.