Digital Initiatives Student Assistant

Position Objective

Under the supervision of the permanent staff, the Digital Initiatives student assistants are responsible for administering the Faculty Bibliography, assisting with special projects, and providing first level technology support and troubleshooting. In order to properly complete assigned tasks and to make sound judgment calls, student assistants will be well-versed in library collections, tools and services, and information technology.

Hours

Students average 4-6 hours of permanently assigned shifts.

Essential Duties

Administration of the Faculty Bibliography

  • Entering citation information which are provided by faculty or library resource providers
  • Generating lists of faculty publications from various resource providers to ensure the bibliography is comprehensive
  • Searching for the work in the library's holdings so that the URL can be included in the citation as well as to add any missing information
  • Ensuring the integrity of data in the application


Assisting with reference, resource, and technology projects

  • Testing the desktop configurations of public area computers, including specialized software
  • Providing first level technology support and troubleshooting for computers and audio/visual equipment
  • Testing tools and applications which enhance or facilitate access to online library services and collections
  • Creating library web pages and updating web-based course and research guides
  • Gathering statistics on library tools and services, including the library website


Supporting digitization of resources for teaching

  • Digitizing DVDs into electronic formats
  • Updating master digitization spreadsheet with all relevant file information, and updating bibliographic records for digitized works via the Millennium Integrated Library System
  • Providing assistance with licensing content

Training

  • Individual training sessions that include instruction occur during the first few work shifts. Topics covered include a review of the library collections, processes and procedures, and training on several online databases, the Faculty Bibliography application and Millennium software.
  • Ongoing training throughout the year as required by newly assigned tasks or as problems or changes arise. Communication is by e-mail, phone call, or in person.
  • Student assistants are encouraged to approach the staff with their own queries, as well as directing to staff other students/patrons with questions. Staff use this opportunity to model appropriate responses for the student assistants.

General Qualities Required/Desired

  • Familiarity with the library collections, tools and services.
  • Previous research experience preferred.
  • Experience with information technology.
  • Accuracy and attention to detail.
  • Self-motivated, dependable, enthusiastic, and interested in the work being done.
  • Ability to work both as a member of a team and independently.
  • Strong interpersonal and communication skills.
  • User-oriented approach to service.