Atempo Live Backup

Office Computer Backups (Atempo Live Backup) FAQ

What is Atempo Live Backup?

Atempo Live Backup is software that continuously backs up data files on your workstation as they are created or edited.   The backup is saved both on the workstation and to a server.  Individual files and folders can be restored or reverted to previous versions by the workstation owner through the Recovery Assistant, and the entire backup can be recovered in the case of data loss.

What do I need to do?

Once the software is installed on your system, backups run automatically in the background and are not affected by your work patterns. Your computer must be on and connected to the Internet in order to back up. The Atempo Live Backup icon in the taskbar indicates the status of your backup. We recommend periodically testing your back up by recovering a recently saved file.

More information on file recovery and back up status please see:

What is backed up?

Atempo Live Backup is configured to backup files in your Desktop and Documents folders. Files not in one of these two locations will not be backed up. In addition, the software backs up bookmark files and local mail folders from standard web browsers and email clients.

How does Atempo Live Backup work?

Once the software is installed, and your computer is activated on our backup server, Atempo Live Backup will copy all of your files to a central backup server once. After that, it will copy new and changed files only.

Real-time data protection: Since replication is continuous, your data is backed up as  it is saved and modified, not just daily or weekly.

Smart use of your local computer and network resources: If your computer is busy, Live Backup will adjust its operations so that it isn't competing with your other applications or bandwidth.

Self-service file recovery: If you accidentally delete a file, you can restore it yourself from a simple interface. (If your computer fails, Live Backup will allow ITS to restore your files to a new computer.)

Document versions: Live Backup saves several versions of a file so you can recover an earlier version of a document if needed.

"Roaming" backups for laptops: Live Backup can communicate with the central backup server from any Internet connection, which means the data on your laptop can be backed up even when you are away from campus.

What about my privacy? I'm not sure I want my files on a central server.

Please be assured that no one but you can access your files. Atempo Live Backup stores your data as a encrypted "blob" that is not human-readable. ITS staff cannot browse your files or their contents from the server. Your data can only be retrieved from your computer using your Swarthmore network account.

If you wish, you can also create a folder called NOBACKUP (It must be ALL CAPS) and store private files there. Atempo Live Backup will not copy any data from this folder to the server. 

What about laboratory and research computers?

Atempo Live Backup is for the primary office computers of faculty and staff. Research, laboratory, and special-use computers often have unique software, configurations, and data storage setups that we have not tested.

If you would like to discuss a back up solution for the research/lab computers in your department, please contact your Academic Technologist who will help assess your needs and help determine an appropriate solution.